Terms and Conditions

You are permitted to use this Website solely on the basis of these Terms and Condition (“T&C”). You are requested to carefully read them before using the website.

1- Registration:

- aswaaq retail LLC preserves the right, at its sole discretion, to update/ alternate the T&C at any time, and accordingly, update the website with the new T&C. Please visit the website periodically to keep yourself updated.

- Any alternation made on the T&C is enforceable from the date the amendment is made, and using the website is deemed as an approval for such revision.

- Your registration signifies the unconditional acceptance of the T&C and that you acknowledge having read and accepted the T&C at the time of registration. In case you disagree with any term or condition, please don't register or use the website.

- The customer becomes a member as soon as he/she completes the process of registering the required data through the website of aswaaq retail LLC.

- By completing the registration process, you acknowledge the validity of the data provided for records.

- You are not permitted to register on the website of aswaaq retail LLC if you are under 18. Aswaaq retail LLC has the right to suspend/cancel/withdraw any account that belong to any individual under "18".

- You shall take full responsibility in case of using your account by someone else, and you will be responsible for all transactions conducted through the website under your account. You must inform aswaaq retail LLC in case of seizure of your account by someone who is not authorized to use the account.

2- Copy Rights:

- All contents of the website including, without limitation, texts, graphics, images, logos, icons, downloads, information and data are owned by aswaaq retail LLC and protected by copyrights, property rights, trademarks and applicable laws in UAE; thus, any use of the website's contents, with no written statement from aswaaq retail LLC is deemed as a violation of copyrights, property rights, trademarks and all applicable laws in this regard; accordingly, aswaaq retail LLC has the right to sue whoever does this act.

3- Pricing & Storing policy:

- Adding an item to the cart doesn't necessarily guarantee the availability and the same price when order is confirmed.

- In case of exchanged or returned item, the price considered will be according to the value in the order after confirmation.

- Using the website, Email, social media or any other electronic/ online means to communicate with aswaaq retail LLC is deemed as an approval for electronic transactions officially.

4- Policy of Termination:

- aswaaq retail LLC reserves its right to stop, deactivate or terminate any account on its website created for online shopping without any prior warning on these violations including but not limited to:

- Fake or misrepresentation information

- Malfunctioning the site or attempting to illegally log in

- Any violation of Intellectual property rights or copyrights.

- Any violation committed against UAE laws.

- Download or save any electronic copies or website contents without a written consent from aswaaq retail LLC.

- aswaaq retail LLC reserves its right to sue anyone trying to use the website by fraud or any illegal attempts. It also reserves the right to take a refund of compensatory damages and attorney fees from frauds.

- aswaaq retail LLC shall not be responsible for any direct or indirect loss and accidental or consequential loss including, without limitation, loss profits, business reputation, businesses, opportunities, data or other tangible losses that are caused by website or any use of it.

- In case one of these conditions was deemed void, illegal or; for any reason, unenforceable, the rest of the terms and conditions will still be valid and enforceable.

5- Other Websites:

- The website of aswaaq retail LLC may contain some other website links that list products and services; nevertheless, aswaaq retail LLC shall not responsible for any material or immaterial damages that can occur due to these links.

6- Governing Law and Dispute Resolution:

- UAE laws are the only to be referred to when there is a dispute or a disagreement between an account user and aswaaq retail LLC.

- Dubai courts are the authorized to view any dispute or disagreement between the user and aswaaq retail LLC.

7- Force majeure:

- While aswaaq retail LLC endeavors to ensure the Website is available 24 hours a day, aswaaq retail LLC shall not be liable if for any reason the Website is unavailable at any time, for any period due to any force majeure.

8- General T&C:

- aswaaq retail LLC assumes no liability for any viruses or any other disabling features that affect your access to or use of the Website.

- aswaaq retail LLC assumes no liability for any incompatibility between the Website and other websites, services, software and hardware.

- aswaaq retail LLC assumes no liability for any delays or failures you may experience in initiating, conducting or completing any transmissions or transactions in connection with the Website.

- aswaaq retail LLC assumes no liability for any modification, suspension or discontinuance of any of its Websites, domain names or services.

- aswaaq retail LLC assume no liability for any use of the Website including, without limitation, direct, indirect, incidental or consequential loss or damages or any loss of profits, loss of revenue business interruption, loss or programme or otherwise.